Initially incorporated in 2003 as a mechanical & electrical contracting business, Emtec (as part of the Sauter Group) are established in the UK Marketplace as a leading contractor within the construction and building services industry. Fully committed to delivering high quality, professional and cost-effective services, the following companies operate as part of the Emtec Group:

• Emtec Core & Protect
• Emtec Core & Protect
• Emtec Fire Systems
• Emtec Building Service
• Emtec Energy
• Emtec Property Services
• Emtec Building Services (North)
• Emtec Facility Services
• Emtec Utility Services

Quality is critical to the success of our business with our customer’s expectations being understandably high. We aim to satisfy these requirements by delivering a standard of service that exceed our customers expectations.

We will achieve this by operating our management system in accordance with the requirements of ISO 9001:2015, best practice principals, leadership and with consideration of our customers needs. The key elements of our approach to quality are based on the following principals:

• Emtec Directors will provide adequate resources (time, finance and personnel) to facilitate the delivery of this policy in an environment where our people can be fully involved in achieving the organisations quality objectives.
• We are committed to supplying our customers with high quality products and services that meet their requirements.
• Ensure compliance with all statutory, regulatory, legislative and contractual requirements.
• People are our most important resource; we aim to recruit and retain highly motivated, competent people. We encourage their continuous development to ensure beneficial progress for both the individual and the company.
• Manage our activities and associated resources as a series of planned processes to produce the right product, at the right time with minimum wastage, while seeking to maximise efficiency.
• Set clear quality objectives and monitor progress towards their achievement, we are committed to continual improvement of our business performance, the effectiveness of our Quality Management System and the products and services we provide.
• Measure our performance in key activities and use the data to make informed and effective decisions based on the available evidence.
• Develop mutually beneficial relationships with our clients, suppliers and collaborative business partners to improve Quality and services, enhance reliability and increase efficiency.
• Emtec Group are committed to maintaining ISO9001:2015 certification.

The Quality Policy is published throughout the company to ensure it is fully understood by all staff. It is also available to members of the public and other interested parties on request.