Emtec Facility Services manages the mechanical and electrical (M&E) maintenance for Motel One’s Manchester locations—Piccadilly, Exchange Square, and St Peter’s Square. Each site demands meticulous attention to ensure operational efficiency and guest comfort.

Emtec is responsible for both planned and reactive maintenance across all three sites. This includes regular inspections and servicing, as well as prompt responses to any issues. A dedicated static engineer is stationed in Manchester to provide consistent and reliable maintenance services, allowing for rapid response, and fostering strong relationships with hotel management and staff.

Planned maintenance involves scheduled checks and servicing of all M&E systems, aiming to identify potential issues early and prevent equipment failures. Reactive maintenance addresses unforeseen problems swiftly, with the static engineer on-site to quickly diagnose and resolve malfunctions, minimising disruption to hotel operations and guest experience.

Emtec uses a Computer-Aided Facility Management (CAFM) system for efficient communication and reporting, providing real-time updates and comprehensive reports. This approach optimises resource allocation and enhances operational efficiency.

Overall, Emtec’s comprehensive maintenance strategy ensures that the Piccadilly, Exchange Square, and St Peter’s Square sites operate smoothly, demonstrating Emtec’s commitment to high-quality service and guest satisfaction.

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