Emtec Facility Services faces the challenge of maintaining Princes Square, a high-end shopping centre, without disrupting the customer experience or its luxury reputation. Working within the centre’s opening hours adds to the complexity.

To address this, Emtec provides both planned and reactive maintenance services. Their planned maintenance schedule ensures regular inspections and servicing of key systems like HVAC, lighting, and escalators, helping to prevent disruptions and keep the centre running smoothly.

Emtec’s responsive team is ready to handle any unexpected issues during operating hours, ensuring problems are swiftly resolved with minimal inconvenience to shoppers and staff. Maintenance activities are carefully scheduled around Princes Square’s opening hours, prioritising safety, and convenience.

This approach has led to enhanced operational efficiency, minimising downtime, and allowing for continuous business operations. It has also improved the customer experience by maintaining a pleasant atmosphere, which enhances the centre’s reputation as a premier shopping destination.

Emtec’s commitment to excellence has strengthened its partnership with Savills, demonstrating its reliability in maintaining prestigious properties like Princes Square. This tailored approach ensures high standards are upheld, preserving the centre’s luxury reputation.

‍