Emtec Facility Services faced the challenge of providing Total Facilities Management for the Scottish Public Pensions Agency (SPPA) office, which required managing a wide range of services while ensuring stringent security measures due to the governmental nature of the client.

To meet these needs, Emtec developed comprehensive maintenance plans for mechanical and electrical systems, ensuring both proactive and reactive measures were in place to maintain optimal functionality. They also managed integrated soft services, such as general cleaning, window cleaning, and pest control, to maintain a clean and productive environment.

Emtec implemented robust security protocols, including DBS checks for all engineers, to ensure the safety of sensitive information, personnel, and assets. This proactive approach bolstered the facility’s security and instilled confidence in SPPA’s operations.

The results included optimised facility performance, with high standards maintained across both mechanical systems and cleanliness. Emtec's focus on security enhanced the safety of the SPPA office, providing peace of mind to stakeholders. Furthermore, Emtec integrated environmental sustainability practices, helping preserve the building's BREEAM excellent rating and reinforcing its environmental credentials.

Overall, Emtec’s tailored approach ensured seamless operation, security, and sustainability at the SPPA office in Tweedbank.

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